Tag Warranty

We want you to adore your new tags as much as we do. If they don't make you do a happy dance, no biggie—we'll make things right. For a refund, just slide those tags back to us within 30 days. You cover the shipping, we'll handle the rest. Please email to start the process.

Durability - Tag Care 101:

Our enamel pet tags are our premium durable tag option They are chew resistant and ready for your pup's wildest escapades on land or in water. Just wipe 'em clean and carry on.

Our gold brass tags are a bit finicky in saltwater (might rust if it's too much of a beach party). They can also tarnish over time, but that's just brass doing its thing.

The plastic coated original Bad Tags (aka the classics) are not chew proof and not recommended for chewers. They will not last as long our premium enamel tags.

Tag Warranty

We provide a one-time 90 day warranty that covers it all—chewing, scratching, melting, teleportation, alien abduction, etc. If anything happens in the first 90 days, we've got your back with a shiny new tag. Simply email us pics of the tag (or dog) in distress, your order number, and we'll take it from there.

Please Use Common Sense

We've been making dog tags for over 10 years. Providing your pet with a durable fun tag is our main goal. However, wear and tear is bound to happen. 

Imagine wearing the same sock every single day—eventually, it'd show some love too.

Some dogs will wear out their tags faster than others. It's part of life. Please keep that in mind when you plan on sending that email and don't be a Karen and make us cry with mean words (it's really not necessary).